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Borneo Convention Centre <b>Kuching</b> in compliance with ISO 9001 <b>...</b>

Borneo Convention Centre <b>Kuching</b> in compliance with ISO 9001 <b>...</b>

Posted: 23 Dec 2013 11:39 PM PST

The Borneo Convention Centre Kuching (BCCK) has been audited for compliance to the ISO 9001:2008 quality management system certification by TUV Nord Malaysia, an audit and management systems certification body. Based on the result of the audit, ISO 9001:2008 certification will be awarded.

BCCK's scope of certification encompasses the "Provision of Service and Delivery of Meetings, Incentives, Conventions, and Exhibitions (MICE) covering processes relating to sales and marketing, event planning and service which are crucial to executing successful events held at the convention centre.

"Quality service is paramount for BCCK. Our team spent over a year to establish, review, monitor and fine-tune our working practices, and underwent extensive training to achieve competency in their tasks. This successful certification exercise illustrates BCCK's commitment to delivering quality services against the principles of the ISO 9001:2008 standard. Most importantly, we aim to meet and where possible, exceed our customers' expectations. I would like to thank our ISO 9001 team who have created an international quality benchmark which will be the building blocks to further enhancements in the coming years. And to our patrons who have made BCCK their venue of choice and supported our position as Sarawak's major MICE player with a global vision," said Christopher Wan, Corporate Services Manager and Quality Management Representative of BCCK.

The ISO 9001:2008 certification is the second ISO management system for BCCK, having successfully embarked on the ISO 22000:2005 Food Safety Management System in 2011 to ensure that all food and beverages prepared by and served at BCCK meet the highest level of food safety requirements. The food safety management certification covers in-house catering for all types of business events, weddings and personal events hosted at BCCK and also dining at BCCK's Raintree Restaurant.

"We took it upon ourselves to go for both the ISO 22000 Food Safety Management System and ISO 9001:2008 Quality Management System because we firmly believe that it takes more than just having state-of-the-art facilities to deliver great events. By subscribing to both ISO quality management systems, we assure our customers of consistent quality in terms of service delivery and food safety practices. Event organisers can safely leave the planning of their events in the competent hands of our trained team," said Paul D'Arcy, Chief Executive Officer of BCCK.

"2013 has been a resounding year for BCCK, with more private and public sector organisations entrusting their events to us, and our Centre achieving the ISO 9001 certification and being recognised as Best Venue of The Year 2013 by the Sarawak Convention Bureau at the recent Anak Sarawak Appreciation Award 2013. With our Centre attracting a greater volume of business, both ISO 9001 and 22000 serve as useful tools for us to enhance the overall management of events, big and small, and particularly major international events such as the ASEAN Tourism Forum 2014 in January and Routes Asia 2014 in March next year," Paul D'Arcy added.

ISO stands for International Organisation for Standardisation and a quality management system (QMS) is a set of policies, processes and procedures to help the organisation meet customer requirements.

The Anak Sarawak Appreciation Award (ASAA) is an annual event organised by the Sarawak Convention Bureau (SCB) to acknowledge conference hosts, industry members and suppliers for their extraordinary passion, leadership and commitment in ensuring the success of international, regional and local business events in Sarawak.

lime tree vs Pullman - <b>Kuching</b> Forum - TripAdvisor

Posted: 28 Dec 2013 04:25 AM PST

My children and me had a "debate" over the above subject.They asked me to book Pullman but after viewing members comments I told them to book an executive deluxe room @ lime tree,which they did,but told me Pullman is better because of bigger room with sofa and beautiful view and lime tree is a budget hotel only.My reply is you can't compare a 3 star with a 5 star hotel,what I want is a really comfortable room and I don't need a gym,spa,swimming pool,conference room etc.A comfortable room,excellent service and delicious breakfast is good for me.Did I make the wrong decision to stay with lime tree?

Serenity. Taman Budaya - Reservoir Park, <b>Kuching</b>, Sarawak <b>...</b> - Flickr

Posted: 26 Dec 2013 12:36 AM PST

keyboard shortcuts: ← previous photo → next photo L view in light box F favorite < scroll film strip left > scroll film strip right ? show all shortcuts

Antimonian Wet. Sarawak River at <b>Kuching</b>, Sarawak (Borneo) - Flickr

Posted: 27 Dec 2013 06:47 AM PST

keyboard shortcuts: ← previous photo → next photo L view in light box F favorite < scroll film strip left > scroll film strip right ? show all shortcuts

400 brave rain in build-up to <b>Kuching</b> Marathon 2014 – BorneoPost <b>...</b>

Posted: 22 Dec 2013 02:22 PM PST

by Jonathan Chia, reporters@theborneopost.com. Posted on December 23, 2013, Monday

KUCHING: Heavy rain did not deter more than 400 city folks from participating in the 'Building on Momentum Towards Kuching Marathon 2014' yesterday morning.

The event, which was the first of four series of runs in the run up to Kuching Marathon 2014, started at Kuching South City Council (MBKS) complex here.

Kuching City South Mayor Dato James Chan, who officiated at the event, praised the participants for showing the true spirit of Kuching city.

"I praise all of you because you came even with this type of weather. I can tell you, no rain can stop all of you from joining this event, and this is really the characteristics of Kuching city."

Chan thanked the organiser for organising the run, saying that such a healthy activity was very much encouraged by the council as it wanted Kuching to remain known as one of the healthiest cities in Asia.

Speaking to reporters later, Chan said the event was organised without incurring any cost to MBKS, adding that the council only let the organiser use the complex's compound.

"I think we should encourage more of this kind of events to be organised. I'm surprised to find that there are so many people, especially the young, participating in this run."

The run was supposed to be 15km, but as a safety precaution due  to  the heavy rain the organiser decided to shorten it.

The second run will be 18km, third 21km and the fourth 25km.

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